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FAQ

With so many options available, it can be a daunting task to decide how to best develop your property.

Here are some of the most common questions our customers ask us. If you cannot find a suitable answer to your question, give us a call on 0203 488 1630 and one of our CastleSmart team will be happy to assist you.

General Questions

What areas do you cover?

We cover all areas within London, be it in the South, North, East or West give us a call and we’ll be able to help.

What services do you offer?

If head over to Our Services page it gives a deeper insight into what services we offer and what each entails.

How do payments work?

Before starting the project we’ll supply you with a quote, which will include the price of the entire project. This amount is paid upon completion, it will only change if the specifications of the project by you change.

Do I need plans?

For most minor jobs, plans are not necessary. If you’re unsure, we would advise giving us a call before consulting with an architect.

Can you recommend architects and other services?

Yes, most definitely. We know a few great architecture companies that will be more than willing to help you out for a reasonable price.

How long will the project take?

The project length depends on the work you would like done. The time frame of the project will be included in the quote.

What will the project cost?

Again, the cost of the project will vary depending on your specific needs. An exact quote will be provided to you before any work begins.

Do prices vary depending on area?

No, prices do not vary depending on area, just on the size of the job.

Do you clear up?

Yes, we clear up as much as possible each day and protect your furniture and furnishing as the work is done. If a skip is required, we will mention this in the cost.

How many builders will be working?

Depending on the size of the job, there will be five to ten builders on site each given day.

Do I have to pay for materials?

The details of materials will be mentioned in the cost of the project, essential materials are included in the fee but materials that are your preference will be discussed approaching that stage.

What are your work hours?

Our work hours are a normal 9am – 5pm.